Patient communication by secure email

Health New Zealand use verified, secure email addresses to send appointment dates or health information to patients. This is optional. If you prefer not to use email, we will continue to send letters by post.

Auckland
The email address we sent appointment dates and health information from is ClinicalCorrespondence@myhealth.adhb.govt.nz

Counties
The email address we sent appointment dates and health information from is ClinicalCorrespondence@myhealth.middlemore.co.nz

Northland
The email address we sent appointment dates and health information from is ClinicalCorrespondence@myhealth.northalnddhb.org.nz

Waitematā 
The email address we sent appointment dates and health information from is ClinicalCorrespondence@myhealth.waitematadhb.govt.nz

Auckland Regional Dental Service (ARDS)
The email address we sent appointment dates and health information from is ClinicalCorrespondence@myhealth.waitematadhb.govt.nz 

Patient email verification

To make sure we have the right email address for you, we will:

  • email you to confirm the address we have on file, the year that you were born (for identification) and ask if you agree to receive health information by email
  • send one email for each person — if you have a shared family email address, you may receive more than one email
  • send up to 2 reminders if you do not respond
  • continue posting letters if you do not have email or choose not to use it

You can update the email address we have on file for you anytime — let our reception or booking teams know at your next visit.

We can only have one verified email address for each person. If you need information for a child to be sent to 2 addresses, we can note the second address on our file.

If you get an incorrect email

If you receive an email addressed to someone else, or for someone who is deceased, let us know as soon as possible so we can update our records.

Regional verification emails

When we email you to check your details, our email will come from a different address depending on which region you live in. You can check below to confirm the email address is genuine and find out how to get help.

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South Auckland

We will send you a verification email from:

You should reply to confirm:

  • your email address
  • your birth year
  • if you are happy to receive health information by email.

For questions, email: patientemail@middlemore.co.nz.

If you clicked the wrong response

Ask reception to update your email at your next visit or email: patientemail@middlemore.co.nz.

Waitematā

We will send you a verification email from:

You should reply to confirm:

  • your email address
  • your birth year
  • if you are happy to receive health information by email.

For questions, email: emailverification@waitematadhb.govt.nz

If you clicked the wrong response

Ask reception to update your details at your next visit or email: emailverification@waitematadhb.govt.nz

Other parts of Auckland

We will send you a verification email from:

You should reply to confirm:

  • your email address
  • your birth year
  • if you are happy to receive health information by email.

For questions, email dataquality@adhb.govt.nz

If you clicked the wrong response

Ask reception to update your email at your next visit or email dataquality@adhb.govt.nz.

We will send you a verification email from:

You should reply to confirm:

  • your email address
  • your birth year
  • if you are happy to receive health information by email.

For questions, email: email.verification@bopdhb.govt.nz.

If you click the wrong response

Ask reception to update your email at your next visit or email: email.verification@bopdhb.govt.nz.

We will send you a verification email from:

You should reply to confirm:

  • your email address
  • your birth year
  • if you are happy to receive health information by email.

If you click the wrong response

Ask reception to update your email at your next visit.