Privacy — Job applications, registrations and expressions of interest

We collect personal information directly from you when you:

• register to use our candidate portal,
• when you submit a job application, and
• when you communicate with us.

This may include:

• Your full name.
• Your contact information (email address, phone number, residential address).
• Your entitlement to work in New Zealand.
• Demographic information (age, ethnicity, gender).
• Your job or location preferences.
• Your profession or skill sets.
• Whether you have any injuries or medical conditions that may affect your ability to carry out the duties of the job you’re applying for.
• Information about your character (e.g., criminal convictions or other charges, disciplinary proceedings, investigations or complaints and ability to work with children).
• Your registrations with professional bodies.
• Your vaccination information – as an employer, we have an obligation to eliminate or minimise the risk of harm to workers, patients, whanau, and others from infectious diseases (such as COVID-19) in so far as practicable. We may ask for your vaccination information to ensure you meet the pre-employment policy obligations of these agencies.
• Records of your interactions with us (email, phone, etc).
• Supporting documentation (such as a resume and cover letter).
• Any other information relevant to the position you’re applying for.
• Any other information you provide to us.

To register to use the candidate portal, you are required to create a username and password.

When applying for a position with us, some information will be mandatory to complete the recruitment process.

If, in registering or applying, you cannot provide us with enough information to determine your suitability for a role, we may not be able to provide you with the full recruitment opportunity, and incomplete applications may be removed from the selection process.

Beyond the mandatory information, what information you provide is completely up to you, and you don’t have to tell us anything you don’t want to. However, the more information you can give us, the better equipped we are to find you suitable job opportunities.

We may use your personal information to:

• create a candidate portal user account
• assess your application for a role and progress you through the recruitment process as applicable
• communicate with you
• notify or match you with potential vacancies
• develop and improve our services and marketing.

If you have worked in the public service or for a Crown entity employer within the past three years, we may request confirmation of whether you have been the subject of a serious misconduct investigation. You have the right to either consent to or withhold consent for this disclosure.

Please note that if you choose not to provide consent, we may be unable to progress your application or offer you the full recruitment opportunity and your application may be withdrawn from the selection process.

To access any personal information held by us, or if you wish to correct your information, please email careers@tewhatuora.govt.nz.

When making a request to access or change your information, please include:

• your name
• contact address (email or postal)
• contact phone number
• details of the information you want or want to correct – this needs to be as clear and specific as you can make it.

We may ask you for more details.

Please note that before we can provide you with your information or make any changes, we need to be satisfied about your identity. To do so, we may need to ask you further questions or to view identification that establishes your identity.

Requesting information on behalf of someone else

If you are requesting information on behalf of someone else, you will need to provide their authorisation or other documentation to support that you have the right to do so.

If you have any queries or concerns about how your personal information has been managed, please contact us to see if we can resolve the problem. You can email us at careers@tewhatuora.govt.nz.

If you’re not satisfied with our response to your concerns, you can contact the Office of the Privacy Commissioner. For more information, see the Office of the Privacy Commissioner website.

When you create a recruitment profile, you have the option to receive notifications about new job opportunities that match your profile.

You can also unsubscribe at any time by updating your job alert settings in your profile at any time or by contacting us directly at careers@tewhatuora.govt.nz

Health New Zealand | Te Whatu Ora is using a redeployment portal to manage an Expressions of Interest (EOI) process for our employees whose positions are significantly affected as a result of the change process.

The redeployment portal is used by our employees to submit EOIs for positions that have been created by the change process or, alternatively, currently vacant roles that have been made available for redeployment.  The portal will also be used by People and Culture teams to manage the EOI process.

This privacy statement outlines for our employees how we may collect, use, store and share personal information in this redeployment portal in accordance with the Privacy Act 2020.

We may update this privacy statement from time to time. Please check this privacy statement regularly for modifications and updates. This privacy statement was last updated on 31 March 2025.

What information we collect

As part of the EOI process, we may collect the following personal information:

• your first and last name,
• your email and phone number,
• your right to work status,
• any information you have included on your CV/Resume,
• any other document you submit in support of your EOI e.g. evidence of any qualifications or certifications required for the position you wish to be considered for,
• which positions you are interested in being considered for,
• and your responses to the online EOI form.

By choosing to participate in the EOI process, you agree to provide the information requested when completing your EOI submission using the redeployment portal.

This information is held by Health New Zealand | Te Whatu Ora.

How we use your information

We may use personal information for the purposes of redeployment and recruitment processes, including:

• Deciding on your redeployment options for new positions at Health New Zealand | Te Whatu Ora.
• For placement into new or vacant roles
• Verifying and/or validating the information collected during the EOI process.
• To correspond with you.
• For the ongoing management of your employment contract.
• To provide assistance to employees with disabilities on request.

Who your information is shared with

We may share your personal information internally with those directly involved in the EOI process, including members of the EOI and selection team, the change and workforce transition team, Health NZ hiring managers, panel members and administration staff.

We may share your information with external people or agencies for the purposes of managing your submissions, for reporting on the status of submissions and on the status of the EOI process. This may include:

• PeopleScout

How long we keep your information

We only keep your personal information for as long as required for the purposes outlined in this privacy statement and in accordance with the law.

How we protect your information

We take reasonable steps to ensure your personal information is protected against loss, unauthorised access, use, modification, disclosure, or other misuse.

How you can access your information held by us

You have the right to access any information we hold about you and ask us to correct it if you think it is wrong.  To access any personal information held by us, or if you wish to correct your information, please email EOIsupport@tewhatuora.govt.nz.

When making a request to access or change your information, please include:

• your name
• contact address (email or postal)
• contact phone number
• details of the information you want or want to correct - this
• needs to be as clear and specific as you can make it. We may
• ask you for more details.

Please note that before we can provide you with your information or make any changes, we need to be satisfied with your identity. To do so, we may need to ask you further questions or to view identification that establishes your identity.