Te Whare o Matairangi inpatient service

You can contact Te Whare o Matairangi on:

• phone: 04 806 2702

The service is located at:

Wellington Hospital
55 Mein Street
Newtown
Wellington

Find us on the Wellington Regional Hospital campus map

There are a number of parking spaces available for visitors to the unit.

Our services include:

• occupational therapy to help engage you in everyday activities, paid or volunteer work, and outside interests and activities
• mental health nurses who help with your assessment, treatment and medication 
• mental health support workers who focus on your comfort and personal needs
• a psychologist who provides psychological assessment and interventions
• psychiatrists who prescribe medication, if it is the best option for you.

Our social workers can provide:

• talking therapy
• support with families
• education on managing your recovery, health and wellbeing 
• support with using social services
• help connecting you with your community.

The focus of your stay is on your recovery and return to your usual life, with community support if needed. We work to provide you with a high standard on clinical care in a respectful, supportive and safe environment.

What to expect during your stay

When you arrive at Te Whare o Matairangi, you will be introduced to your care team.

The team usually includes a psychiatrist and a nurse. Treatment and care is also provided by a wider team of trained professionals. 

There is a range of professional and support staff who work at the unit. Staff wear identification badges and you can ask them more about their role in the unit.

Information for whānau

Having a whānau member or friend in hospital can be worrying and stressful. Staff can give you information about mental health conditions and the treatment options the unit has to offer. We can also refer you to other organisations for information and support.

Visiting the unit

Visiting hours are between 2:30pm to 8pm. You need to call ahead to book, as there is limited availability of the family visiting room. Staff may ask that a patient has a maximum of 2 visitors at once.

We encourage visits by whānau or friends. Maintaining social contacts can play a positive role in people’s recovery.

Do not take photos or recordings of the ward or patients. Client privacy is important.

Te Whare Ahuru is a smokefree environment. You cannot smoke anywhere in the ward.

Tamariki under 16 may visit certain areas of the ward. They must be supervised by an adult (not the patient) at all times.

Do not bring these items into the ward:

• plastic bags
• glass or anything sharp
• alcohol and illegal drugs
• medications.

Staff will check all items coming into the ward for safety.

Cultural support

Te Whare O Matairangi aims to work in a culturally appropriate way with all people and their whānau. The unit has a whānau room available.

Our unit receives support on cultural matters from other MHAIDs teams.

• The kaumatua provides individual support and advice to clients and the care team.
  Support for Māori
• Te Whare Marie Māori mental health service provides support to the unit from a Māori cultural perspective.
  Te Whare Mārie
• Health Pasifika is available to support clients from a Pacific cultural perspective.
  Health Pasifika
• Interpreters are available for both clients and family members.

Referrals to Te Whare ō Matairangi can only be made through our specialist mental health and addiction services.